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What is Patient Access?

Patient Access is an online platform that enables patients to book GP appointments, order prescriptions, and access their medical records conveniently.

How can I book a GP appointment through Patient Access?

Patients can book GP appointments online via the Patient Access platform, allowing them to schedule appointments at a time that suits them best.

Is my personal information secure with Patient Access?

Yes, Patient Access adheres to strict clinical guidelines and employs high standards of online security to protect personal information and medical records.

Can I order repeat prescriptions online?

Yes, patients can request repeat prescriptions online through Patient Access, with the option for delivery to a preferred pharmacy.

Who can use Patient Access?

Patient Access is available to any UK patient, providing a faster and smarter way to manage healthcare.

What additional services does Patient Access provide?

In addition to booking appointments and ordering prescriptions, Patient Access also offers messaging capabilities to communicate directly with GP practices and access health information written by GPs.

Q: How often does Patient Access experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Patient Access outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.